Bolt Nation STM Card FAQ
How does my Bolt Nation STM Card work?
How do I give my tickets to clients or friends?
What if all my guests are not with me?
Is there a fee to electronically forward my tickets?
At the beginning of the season can I forward multiple games to my ticket partner?
Can I print my tickets at home or office and not use my Bolt Nation STM Card?
Is my parking pass on my Bolt Nation STM Card?
What happens if I lose my Bolt Nation STM Card or it is stolen?
Does a print at home ticket or forwarded ticket show the normal face price of a ticket?
What happens during the playoffs?
Your Bolts Nation STM Card is a new and convenient way to access your Tampa Bay Lightning Season Tickets and Member Benefits. Your Bolts Nation STM Card is unique to your account and it contains your season ticket package all on one card.All you need to do is present your Bolts Nation STM Card to a ticket taker upon entry into the Tampa Bay Times Forum. Cards will be scanned as you and your guests enter the building just like your traditional tickets had in the past. Your ticket location is on the back of your Bolts Nation STM Card and, if you require assistance, any of our guest services staff members would be happy to help you locate your seat.
You can log into My Bolts Nation Account by clicking here and entering either your account number or email address on account into the "My Bolts Nation Account " box located at the top right side of the page. You will need your Lightning password to access your account. If you do not know your password, please call your Account Membership Executive or Client Services at 813-301-6800 for assistance. You can also click the forgot password link to have your password emailed to you directly.
If you have multiple accounts that all have the same email address, you will be able to view all of your accounts by logging into My Bolts Nation Account using your email address. If you log into My Bolts Nation Account using your account number, you will only be able to view the details for that specific account.
Should you have a last minute change of plans (within two hours of puck drop), you can always go to the ticket office at Tampa Bay Times Forum and ask to have a ticket from your account printed and left at Will Call for your guest.
Reminder: Once you have printed or forwarded a ticket for a particular game, the Bolts Nation STM Card for that location will be deactivated. Please ensure that you do not attempt to scan that card as it will not permit you entry into the Tampa Bay Times Forum. The card will, however, remain active for all future games.
If you want to have a season split with your share partner(s) and there are many games involved with the split, the Lightning can do this for you by mailing an additional Bolts Nation STM Card to your share partner(s) accordingly. A minimum transfer of six games is needed for a share partner to be issued a Bolts Nation STM Card.
Playoff tickets will be issued directly to you as hard stock tickets for the 2012-2013 season.For additional Bolts Nation STM Card information, please contact your Account Membership Executive directly or our Client Services department at 813-301-6800, or click on the button below to initiate a live chat with a Lightning sales representative.