Tickets for games, concerts, and most events can be purchased at the newly renovated McDonald's Ticket Office at Amalie Arena. Call the McDonald's Ticket Office for additional details.

Located on the West side of the venue, the McDonald's Ticket Office accepts payment in the form of VISA, MasterCard, American Express, and cash.

There are no refunds and no exchanges on any ticket purchased for an Amalie Arena concert, game or event. In the event that a show is canceled or rescheduled, please contact the original point of purchase.

Regular Business Hours: Non-Event Days:
  • Monday – Friday: 9:00am to 5:00pm
  • Saturday: 9:00am to 2:00pm
  • Sunday: Closed
Day of Game
  • Monday – Friday: The McDonald's Ticket Office opens at 9:00am on game days and remains open until 30 minutes after the end of the game.
Day of Show: Concerts, Events and Family Show
  • Monday – Saturday: The McDonald's Ticket Office opens at 9:00am on event days and remains open until the start of the event.
  • Sunday: The McDonald's Ticket Office opens at 10:00am and remains open until the start of the event.
Phone Numbers:
  • McDonald's Ticket Office: 813.301.2500
  • Lightning/Storm Sales: 813.301.6600
  • Group Sales: 813.301.6900
  • Premium Seating: 813.301.CLUB (2582)
  • Accessible Seating: 813.301.6700
  • Ticketmaster: 800.745.3000

The McDonalds Ticket Office at Amalie Arena is adjacent to the West Entry, with direct entry right off the Thunder Alley and plaza.

Holiday Hours and Information:

The McDonald's Ticket Office is closed on major holidays unless an event is taking place at the venue.

Ticket Office hours may vary on holidays. Please call 813.301.2500 for exact hours of operation.

Please be advised that we have recently been made aware of the fact that there are some imposter websites operating that are designed to confuse consumers into thinking that these sites are affiliated, associated, or otherwise hosted by Amalie Arena and/or the Lightning. Please make note of the fact that this is our official website ( and that the official website of the Tampa Bay Lightning is Any website that you encounter other than the aforementioned websites are not affiliated with us and we advise you to proceed with caution.  

Click here to submit any questions or concerns directly to our staff. 

We thank you for your continued support of Amalie Arena and the Tampa Bay Lightning. 

Ticketmaster Info

Tickets can also be purchased online at or charged by phone by calling 800.745.3000.

Purchase Tickets Online

Concert and Event Tickets

Amalie Arena hosts the biggest acts, concerts, sporting events and family shows.

Access Concert & Event Tickets